Starting a small business can be challenging, especially in today’s global economy. Nearly 20% of businesses fail within their first year, and only half make it to five years. With adequate research and a willingness to understand the nuances of running a business, there is room for success in your business idea. In this
Email marketing is one of the top ways businesses are able to connect with their target audience. Statistically, email marketing is 40 times more effective in acquiring new customers than social media. However, there is a science and art to gaining new customers through email marketing. While some emails can feel too intrusive from
Studies have shown that customers are more inclined to trust other customers more than leading professionals. Although nearly half of consumers would agree that customer reviews are trustworthy, there are a few that do not fully trust customer reviews. In a survey asking over 1,800 consumers from the United States about how they find
Improving restaurant customer engagement and satisfaction starts with the ability to utilize technology for more quality customer service. In turn, it attracts new customers and develops a higher chance of customers wanting to return again. Restaurant technology is rooted in customer analytics, which provides greater insight into purchasing decisions and interactions within the restaurant. By
There seemingly is an endless amount of channels that customers are able to find the ideal gift. One aspect that technology can help with when it comes to customers finding the right item, is the ability to show them their past purchases. This is where a brand loyalist really becomes committed to your business.
Conversational commerce is the latest form of eCommerce where businesses are able to communicate via text or voice in real-time with customers. With AI being a trending tactic, the intelligence of apps is able to personalize texts, utilize push notifications, and respond through chatbots. As a result, customers are able to have their questions
