What is Back Office Software?

Did you know that 60% of customer dissatisfaction sources originate from the back office?

 

The backbone of every business is the system set in place to run it. This includes payroll, inventory management, forecasting, and financing. Choosing the right back office software is essential for sustained growth and productivity.

 

Yet, what is back office software? And how can the best office apps help to boost your bottom line?

 

Read on to learn about the different back office software options and how they can benefit your industry. Discover why an integrated system with live data assists both front-facing and back office staff. And see how Modisoft’s unique tools can help to manage your daily workload.

 

 

What Is Back Office Software?

 

Back office operations relate to non-customer-facing processes like managing payroll and stock inventory.

 

Unlike point of sale (POS), back office software concentrates on running the core elements of a business and not just sales. The best apps unify these systems into one platform so that managers can track everything from one place.

 

The goal of back office software is to optimize and automate a company as best as possible. This enhances efficiency and leads to higher profitability.

 

 

Back Office Software Options

 
Back office management covers a range of tasks including:
 
  • Accounting and Finance
  • Human Resources
  • Operations
  • Inventory management
Linking these roles factors heavily into back office app development.
 
For example, accounting software should ‘speak’ with payroll to create reports for upper management. Tracking purchases should feed into the system to produce automatic inventory lists.
 
The best applications offer a host of additional benefits.
 

Key Benefits of Back Office Software 

 
Below are some key benefits that back office software brings to your business regardless of its size.

 

1. Improved Efficiency
 
A streamlined structure reduces waste, improves morale, and increases efficiency. A modern suite like Modisoft’s platform enhances this further by using Cloud technology. That means you can access live data from anywhere at any time.
 
2. Easier Employee Management

Time wastage is a common complaint amongst managers. Eighty-nine percent of US employees admit to wasting company time every day. Modisoft’s employee management software helps to control your staff more effectively. We supply hardware with a fingerprint scanner for accurate and secure clocking-in. And our apps produce reports on absenteeism.
 
3. Secure Electronic Price Tags

Let the software do the hard work of creating and printing price tags. Intelligent automation apps will keep your inventory up to date. Our Easylock anti-theft protection system also reduces price tag tampering.
 
4. Multi-Store Management
 
Back office software options aren’t limited to just one store. They’re designed to work in multiple locations and share data between them in real-time. Upper management can see exactly how each store performs from one computer. You can produce a host of reports using accurate data from one or more locations.
 

Increase Office Productivity With Modisoft 

 
Back office software enables you to manage all of the essential services required to run your business.

From payroll to pricing, these applications let you listen to the heartbeat of your business. Selecting the best tools not only increases productivity but saves you money over time.

Modisoft’s unique back office software solutions combine all of the apps you need into one powerful platform.
 
With integrated banking and full reporting, you can access everything from one screen. And our front end POS solutions work seamlessly with our back end apps.
 
Pricing starts at only $69 per month so contact us today to learn how Modisoft can benefit your business.

Newsroom

FAQ

Rest assured that our exceptional customer support is at your service round the clock, 24 hours a day, 7 days a week. We take great pride in providing you with unwavering assistance, ensuring that any issues or concerns you may encounter are swiftly and effectively addressed. Feel free to reach out to our dedicated support team whenever the need arises, as we are always here to provide you with prompt and reliable solutions.

Modisoft takes pride in providing a comprehensive suite of tools designed to facilitate seamless operations for your restaurant. With our powerful software, you can take advantage of a range of features tailored to enhance your efficiency and customer experience.

One of the standout features of Modisoft is the ability to view live sales data. This real-time visibility empowers you to monitor sales performance as it happens, allowing you to make informed decisions and swiftly address any issues that may arise.

Moreover, our software enables you to create customizable menus for ordering. You have the flexibility to design menus that align with your restaurant’s unique offerings, making it easier for customers to browse and select their desired items. This customization feature ensures a user-friendly ordering experience that caters to your specific requirements.

Additionally, Modisoft supports digital menu boards for pricing. By leveraging this functionality, you can easily update and display pricing information on digital screens within your restaurant. This dynamic approach eliminates the need for manual price changes and enhances the overall aesthetics of your establishment.

We’re pleased to announce that the cost to run the POS system aligns with the subscription for your back-office software. This streamlined approach simplifies your financial management, allowing you to enjoy a unified pricing structure that covers both the hardware and software components.

Maximize the potential of Cartzie Campaigns, our exceptional tool, by harnessing its features to create customer loyalty and drive repeat visits to your store. With Cartzie Campaigns, you can implement robust loyalty programs that incentivize customers to return, fostering a strong and lasting relationship with your brand.

Furthermore, take advantage of the automated customer outreach capabilities of Cartzie Campaigns through text messaging. This powerful feature allows you to engage with your customer base proactively, sending personalized messages, promotions, and updates directly to their mobile devices. By automating this process, you save time and effort while maintaining consistent and effective communication with your valued customers.

Additionally, our software empowers you to offer online ordering, opening up new avenues for sales and customer convenience.

By leveraging Cartzie Campaigns’ loyalty programs, automated customer outreach via text messaging, and online ordering capabilities, you can enhance customer engagement, increase sales, and deliver exceptional customer experiences. Embrace the full potential of these tools to grow your business and establish a strong presence in the digital realm.

About Altria

Altria Group, Inc. is one of the world’s largest producers and marketers of tobacco and related products. They have been the undisputed market leaders in the U.S. tobacco industry for decades.

Altria Group is known for owning the most enduring names in American business including but not limited to Philip Morris USA, John Middleton, and U.S. Smokeless Tobacco Company.

View Website

Benefits

  • Monitor and track all promotional efforts by directly integrating deals into insights
  • Receive Altria rebates smoothly by sharing scan data reports
  • Generate Altria scan data report program at a click

Pricing

Included in Advanced Plan

View Website

This will close in 0 seconds

About Cartzie

Cartzie is a loyalty application designed by Modisoft, with you in mind. It is a one-stop loyalty and online ordering solution that is fully equipped with all the tools needed to make your business grow.

With Cartzie, you can do curbside pickups, delivery, and drive-thru ordering. Cartzie has revolutionized the way businesses interact with customers.

View Website

Benefits

  • Add delivery options for your customers
  • Boost your marketing efforts through targeted campaigns
  • Take your business online in a few clicks
  • Receive payments online for your orders

Pricing

+$59 per month with Retail Plans

View Website

This will close in 0 seconds

About Comdata

COMDATA has been serving businesses for over 45 years and is recognized as a leading provider of commercial payment solutions. They specialize in serving the trucking industry and are known as an issuer of fleet fuel cards, trucking permits, corporate spend cards, and paperless payroll cards.

View Website

Benefits

  • Automatically transfer sales data from the Comdata POS into Modisoft back-office software
  • Get an all-in-one solution to monitor and track your sales separately
  • Easy accessibility to manage all your fuel sales

Pricing

Included in Advanced Plan

View Website

This will close in 0 seconds

About DoorDash

DoorDash, Inc. is a food ordering and delivery platform based in San Francisco. It is the largest food delivery company in the United States with more than 50% of the market share in the convenience delivery category. It provides an on-demand food delivery service to restaurants and stores. Their services help businesses innovate, grow, and reach more customers.

View Website

Benefits

  • Receive order directly into your POS System
  • Manage your online DoorDash menu
  • Enable DoorDash orders for your customers

Pricing

+$69 per month for Third-Party Order Management

View Website

This will close in 0 seconds

About Fintech

Fintech has been dedicated to serving the beverage alcohol industry for the last 30+ years. Established in 1991, Fintech operates from its headquarters based in Tampa, Florida. Supported by TA Associates and General Atlantic, Fintech automates alcohol invoice payment, streamlines payment collections, and facilitates comprehensive data capture for 1 million B2B business relationships.

View Website

Benefits

  • Import vendor invoices directly into your back office
  • Optimize purchase order management
  • Improve your alcohol vendor management

Pricing

+$5 per month

View Website

This will close in 0 seconds

About Gilbarco Veeder-Root

Gilbarco Inc. is a supplier of fueling equipment including fuel dispensers, payment systems, point-of-sales systems, and support services. The company operates from Greensboro, North Carolina.

View Website

Benefits

  • Effortlessly connect your POS data from the Gilbarco system to Modisoft Insights

Pricing

Included in Advanced Plan

View Website

This will close in 0 seconds

About Instacart

Instacart is a delivery company that operates a grocery delivery and pick-up service in Canada, and the United States. It is one of the largest grocery marketplaces in North America. Instacart makes the delivery process easy for store owners.

View Website

Benefits

  • Monitor and manage your Instacart inventory levels from Modisoft Insights
  • Updated Instacart inventory levels in real-time
  • Avoid stockouts by ensuring accurate inventory levels

Pricing

+$15 per month

View Website

This will close in 0 seconds

About Retalix

Retalix Ltd was established in 1982 and is now owned by NCR Corporations. It develops licensed and supported software applications for retailers, wholesalers, and distributors of fast-moving consumer goods.

View Website

Benefits

  • Easily Import sales data for reports and analytics from the Retalix POS system
  • Monitor sales in real-time

Pricing

Included in Advanced Plan

View Website

This will close in 0 seconds

About Paycue

Paycue is Modisoft’s preferred payment processing provider. It helps businesses to streamline their setup process to be faster and more efficient. Paycue assists businesses with faster payments and smoother customer interaction.

View Website

Benefits

  • Enjoy minimal fees on transactions
  • Seamless integration
  • Speedy transactions
  • Secure payments

Pricing

No monthly fee. Only pay when you sell.

View Website

This will close in 0 seconds

About Plaid

Plaid Inc. is a financial service company that builds a data transfer network that powers digital finance and fintech products. Plaid assists businesses in connecting their financial accounts to fintech services. The company's product enables applications to seamlessly connect with the user's bank account.

View Website

Benefits

  • Build a quick and secure connection to your bank account
  • Easily manage your bank reconciliation to match your book records
  • Experience an easier way to connect with your bank account

Pricing

Included in Advanced Plan

View Website

This will close in 0 seconds

About RJ Reynolds

R.J. Reynolds is a leading tobacco manufacturing company in the United States. Founded by R.J. Reynolds in 1875, the company is a subsidiary of Reynolds American. RJR holds the largest brand portfolio including but not limited to Kent, Pall Mall, Camel, and Newport. The company is based in Winston-Salem, North Carolina.

View Website

Benefits

  • Offer tobacco loyalty from the industry's leading brands
  • Monitor all promotional efforts in just a few clicks
  • Get your rebates easily

Pricing

Included in Advanced Plan

View Website

This will close in 0 seconds