Features All Back Office Software Must Have

Moving to a modern back office software system can reduce costs by 30-40%!


Traditional back office department software meant investing in on-premises hardware and software. Small businesses couldn’t take advantage of the benefits of integrating the front and back offices.


The great news is that an all-in-one solution like Modisoft brings all the features of back office software to your store. But what are those features and how can they help your bottom line?


Read on to discover 6 qualities that every great system should include. Discover how to integrate your front office with your back office departments. Learn about robust security and how to invest in a platform that will scale as you grow.

 

1. Front Office Integration

Ensuring that your back office staff communicates with the front office is a critical part of daily business life.


According to a recent study, integrating front and back-office data:

 

  • Streamlines data to increase sales
  • Enhances customer experience through automation
  • Increases daily performance
  • boosts revenue throughout the business

The best platforms also include an offline option for POS systems.


For example, our mPOS software works in real time on the cloud or as a mobile app. It communicates directly with the back office but if your Internet connection breaks it will continue to perform.

2. Multi-Store Management

Does your business operate in multiple locations? Perhaps across different states or even globally?

 

A back office system worth its salt should accommodate one or all of your branches.

 

Managers should be able to access data on their mobile devices from anywhere. They must be able to combine store profit reports and check prices. And the system has to allow them to set prices and promotions with a click of a button for any store.

3. Scalable Solutions

If you currently have one store, have you considered what will happen as you grow?

Scalability is a key component of Modisoft’s back office software. Operating from the cloud simply means it won’t run out of resources and will host all of your data requirements without crashing to a halt. 

4. Robust Security System

Are you worried about hosting your business’s private data online?

 

 

If in doubt, ask the provider how they protect your privacy and ensure everything remains safe. All back office software offers some degree of security but that doesn’t mean they’re all equal.

 

 

Modisoft focuses on safeguarding your private information.

 

 

That includes online storage, user logins, and employee clock-in. We also offer backup solutions that ensure your peace of mind. 

5. Easy Workflow Management

Don’t install a system that takes weeks to learn.

 

 

The user interface (UI) must be intuitive and easy to use. It should work on any device, including your phone. Remove any barriers to communication for the smoothest workflow management possible. 

6. Back Office Department Inventory

Stock management is a critical part of business life, yet maintaining an accurate stock level brings its challenges.


A system that handles returns and refunds and can work via mobile device is worth investing in. Automatic notifications of price changes and new item sales are a big bonus too.

Next Level Back Office Software

Back office software should offer more than sales figures and an inventory list.

It should cater to all business sizes and grow alongside your success. Seamless integration with the front office is critical as is robust security.

 

Modisoft’s back office systems bring all of these features together and much more.

From POS software and hardware to online ordering, our platform provides a holistic solution. Monitor all of your stores from one place and on one screen.

 

Contact us today to see a demonstration of our next-level software in action.

 

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FAQ

Rest assured that our exceptional customer support is at your service round the clock, 24 hours a day, 7 days a week. We take great pride in providing you with unwavering assistance, ensuring that any issues or concerns you may encounter are swiftly and effectively addressed. Feel free to reach out to our dedicated support team whenever the need arises, as we are always here to provide you with prompt and reliable solutions.

Modisoft takes pride in providing a comprehensive suite of tools designed to facilitate seamless operations for your restaurant. With our powerful software, you can take advantage of a range of features tailored to enhance your efficiency and customer experience.

One of the standout features of Modisoft is the ability to view live sales data. This real-time visibility empowers you to monitor sales performance as it happens, allowing you to make informed decisions and swiftly address any issues that may arise.

Moreover, our software enables you to create customizable menus for ordering. You have the flexibility to design menus that align with your restaurant’s unique offerings, making it easier for customers to browse and select their desired items. This customization feature ensures a user-friendly ordering experience that caters to your specific requirements.

Additionally, Modisoft supports digital menu boards for pricing. By leveraging this functionality, you can easily update and display pricing information on digital screens within your restaurant. This dynamic approach eliminates the need for manual price changes and enhances the overall aesthetics of your establishment.

We’re pleased to announce that the cost to run the POS system aligns with the subscription for your back-office software. This streamlined approach simplifies your financial management, allowing you to enjoy a unified pricing structure that covers both the hardware and software components.

Maximize the potential of Cartzie Campaigns, our exceptional tool, by harnessing its features to create customer loyalty and drive repeat visits to your store. With Cartzie Campaigns, you can implement robust loyalty programs that incentivize customers to return, fostering a strong and lasting relationship with your brand.

Furthermore, take advantage of the automated customer outreach capabilities of Cartzie Campaigns through text messaging. This powerful feature allows you to engage with your customer base proactively, sending personalized messages, promotions, and updates directly to their mobile devices. By automating this process, you save time and effort while maintaining consistent and effective communication with your valued customers.

Additionally, our software empowers you to offer online ordering, opening up new avenues for sales and customer convenience.

By leveraging Cartzie Campaigns’ loyalty programs, automated customer outreach via text messaging, and online ordering capabilities, you can enhance customer engagement, increase sales, and deliver exceptional customer experiences. Embrace the full potential of these tools to grow your business and establish a strong presence in the digital realm.