Coffee Shop Startup Guide: Learn How to Open a Coffee Shop in 7 Steps

Coffee shop owner smiling while making coffee.

Coffee is one of the most common drinks among Americans. Introduced back in the mid-1600s in North America, coffee soon became a widely consumed beverage in the United States. Today, U.S. citizens consume around 400 million cups of coffee every day. As the demand increased, the coffee market continued to grow, creating a window for entrepreneurs looking to open a coffee shop.  

In 2024, starting a coffee shop business could be a great idea! While there are a lot of coffee brands, including Starbucks being on top, there is still a lot of market for small coffee shop owners to grow.  

According to Statista, the Coffee market is projected to grow annually by 3.01% between 2024 and 2028. The United States stands out by generating $11.4 billion in revenue. This gives a lot of space and hope for the coffeepreneurs looking to start their coffee shop. However, opening a cafe business in a saturated market where the demand of consumers is rapidly increasing can be challenging.  

Therefore, the Modisoft guide provides you with the best practices on how to open a coffee shop.  

Is It the Right Time to Start a Coffee Shop Business?

If you are looking to step into the coffee market, this is the right time for you. The habit of consuming coffee has gained popularity amongst various groups including students, office professionals, the elderly, and workers. 

People from all walks of life love to drink coffee for various reasons. Most people, including corporate employees, start their day with caffeine to kickstart the morning. While on weekends it becomes a leisure companion bringing people together.  

This led to the expansion of business opportunities. Now, the cafe business has become the social hub for people to spend time with their family and loved ones while sipping Latte, Americano, or Cappuccino. The top advantages of starting a cafe are:  

  • Become a Part of Booming Industry– The coffee market is a growing industry globally. It is only getting bigger with each passing year. By becoming a part of this industry, you can increase your business growth resulting in more revenue.   
  • Build Community- The cafe business helps you build a community of coffee lovers in your area. You meet and interact with new people every day. You can create a unique concept that can set you apart from other coffee shops.  
  • More Opportunities to Earn Revenue- As the culture of remote working is getting popular, people are seeking a relaxed environment. Thus, the cafe becomes the right spot for freelancers and remote workers to work conveniently.  

How Profitable Is Owning a Coffee Shop?

Is owning a coffee shop profitable? Around 400 billion cups of coffee are consumed globally. This means that coffee shops must be making a solid profit. The profit margin of a coffee shop depends on various factors. For instance, the location, menu offerings, labor costs, and more. The major expenses that influence the profit margin include wages, rent, and the cost of goods sold.  

On average, a coffee shop makes around 54% gross profit and 6.86% net profit. The major factor affecting the profit margin is the operating cost of a cafe. Ideally, you need to sell high-margin products such as pastries and sandwiches to increase revenue.  

To calculate the profit of a coffee shop you need to multiply monthly sales by profit margin. If a coffee shop sale is around $20,000/month and the profit margin is 4% the profit would be $800. But these numbers can significantly increase if you add more products, roast your own coffee, or add a unique selling point.  

Cost to Start a Coffee Shop Business

When opening a coffee shop, you must determine the total cost involved in getting it off the ground. The coffee shop business can be expensive to start. The monthly operating cost can be up to 75% to 85% of sales. Thus, it seems extensive and daunting at first but has the highest potential for a significant return on your investment.  

If you have a limited budget, there are still ways to get your feet wet without going all into a full-service cafe. For instance, you can consider opening a drive-thru coffee shop, or a mobile coffee cart that starts at only $60,000. The major cost involved in opening a coffee shop includes  

  • Buying or Renting a Location  
  • Utilities  
  • Inventory Cost  
  • Employee Wages  
  • Insurance  
  • Equipment Cost  

7 Steps to Start a Successful Coffee Shop Business

It’s no secret that starting a business from scratch isn’t easy. Cafe business also requires the same efforts, dedication, and analytical skills to succeed. You need to understand the economics of a coffee shop to open a well-planned business. The key steps that can influence the success of your coffee shop business are discussed below.  

Step 1: Create a Brand Concept

Creating a basic brand concept regarding how you want your coffee shop to operate is the key step to launching a successful coffee shop. In this initial step, you need to choose the name of your coffee shop, purchase the domain, and get the legal trademark.  

You also need to choose the type of coffee shop you want to open. Whether you are willing to open a drive-thru shop, full-service cafe, or a mobile-cart. Remember to analyze all the options before picking one.  

Step 2: Create a Coffee Shop Business Plan

No business can work without a proper business plan. You need to prepare a well-researched business plan that discusses every aspect of your business. From discussing the supply chain to the rental cost, a business plan needs to indicate everything that fuels up your business. The top key factors that must be mentioned in a coffee shop business plan include  

  • Executive Summary– This is the first section of a business plan in which you need to explain your overall business concept. You can discuss the key elements such as how your business will generate revenue, what your mission is, your target market, and USP.   
  • Industry Overview- Discuss the market dynamics, size, and overall expected growth. Indicate the modern popular trends, your expected position in the industry, and the competition. You’ll also need to discuss how your business will stand out in the market. 
  • Budget & Finance– If you need financing or wish to attract investors you need to pay attention to this section. Add income statement, cash flow projections, balance sheet, and breakeven analysis to give a clear overview to the investors.  
  • Operating Plan- The operating plan identifies all the facilities needed to run a business smoothly. You need to include the location, inventory, supply needs, equipment, labor, and utilities.  

Step 3: Obtain Permits and Licenses

There are many hoops to jump through to open a coffee shop. You need to obtain various permits and licenses to run your cafe business in compliance with state law. The most common permits and licenses you’ll need to open your coffee shop include 

  • Business License– To run a coffee shop in the United States you will need to obtain a business license. Different states have different policies, therefore, it’s always better to check with your state law.  
  • Retail Food License- A retail food license depending on the state you live in is necessary for your cafe business. In a few states cafe businesses need to obtain licenses from both the county and the city.  
  • Resale License for Sales Tax– If your state charges sales tax to the end consumer then you’ll need to get a resale license for sales tax.  
  • Food Handler’s Permit– This permit indicates that your employees have the necessary qualifications and training needed to serve coffee and food to paying guests.  
  • Live Entertainment License– Most of the coffee shops entertain their customers by offering live entertainment on select days. You’ll need to have a live entertainment license to provide entertainment to your customers.  

Step 4: Choose The Right Location

Choosing the right location is essential for your business. You need to take your time and consideration when searching. The key elements that you need to look for when choosing the right location are as follows:  

  • Accessibility: Pick a location that is accessible from busy roads or highways. 
  • Seating: Setup indoor and outdoor seating depending on the type of coffee shop you want to open.  
  • Parking: Your coffee shop needs to have a decent parking area to accommodate your visitors.  
  • Rent: How much will a business location cost you? The rent is going to be a significant chunk of your budget; therefore, you must make the decision with your profit margin in mind.  
  • Size: Select the size of your coffee shop that provides a relaxing area for people so that they can easily hang out with friends, family, and colleagues. The square footage of your shop will also play a big role in your rent. 

Step 5: Invest In Equipment

Equipment plays a pivotal role in making your coffee shop stand out. Without quality equipment, you can’t provide quality coffee and food to your customers. To set up a cafe you will need to invest in the following key equipment: 

  • Automatic Drip Coffee Maker  
  • Reliable Espresso Machine  
  • Industrial Coffee Grinder  
  • Cafe & Bakery POS System  
  • Curbside Pickup Supplies  
  • Industrial Blenders  
  • Ovens & Toasters  
  • Refrigerators & Freezers  
  • Shelving  
  • Containers, Pumps and Storage 
  • Security System  

Step 6: Hire & Train Employees

Employees are the face of your cafe. They treat your customers and deliver a delightful customer experience. Therefore, you need to make sure to hire experienced employees who can cater to your customer needs. You can use the Modisoft Employee Management System to track employee information, manage employees payroll, and simplify time sheets for all scheduling.  

Step 7: Marketing & Advertising

The Gen Z heavily relies on digital platforms. After COVID-19, the trend of online ordering is booming. To make your space in the digital world, you must create marketing and advertising campaigns on digital platforms. A marketing plan can help you quick start your first month’s revenue. By developing a solid marketing plan, you can increase your customer base. 

Modisoft’s online ordering system provides custom loyalty and online apps unique to your locations. This helps you to give customers the ability to order directly from your store online.  

Let’s Start Your Coffee Shop Business

Everyone knows that coffee won’t go out of style. The trends are only going up, which means that opening a coffee business is a smart move. You will likely succeed in this business if you have an ongoing love for what you do and a solid business plan. Stay committed to the journey and express your creative edge to experience greater profitability and success.  

FAQs

  1. What Qualifications Do I Need to Start My Cafe? 
      No qualification is needed to start a coffee shop. Anyone can start a cafe without the need for any specific qualification. However, it is always recommended to learn general business skills to manage your business effectively.  
  2. How Much Can a Small Business Coffee Shop Owner Make?  
  3. On average, small coffee shop owners make between $60,000 and $160,000 a year. You can increase profits by adding food such as sandwiches, cupcakes, pastries, etc.  
  4. What Is the Success Rate of Coffee Shops?  
  5. According to Majestcoffee, around 60% of the cafes fail within their first year of operations. The lack of adequate capital, poor financing plans, and the inability to generate enough revenue to cover expenses contribute to the high failure rate.  

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Modisoft takes pride in providing a comprehensive suite of tools designed to facilitate seamless operations for your restaurant. With our powerful software, you can take advantage of a range of features tailored to enhance your efficiency and customer experience.

One of the standout features of Modisoft is the ability to view live sales data. This real-time visibility empowers you to monitor sales performance as it happens, allowing you to make informed decisions and swiftly address any issues that may arise.

Moreover, our software enables you to create customizable menus for ordering. You have the flexibility to design menus that align with your restaurant’s unique offerings, making it easier for customers to browse and select their desired items. This customization feature ensures a user-friendly ordering experience that caters to your specific requirements.

Additionally, Modisoft supports digital menu boards for pricing. By leveraging this functionality, you can easily update and display pricing information on digital screens within your restaurant. This dynamic approach eliminates the need for manual price changes and enhances the overall aesthetics of your establishment.

We’re pleased to announce that the cost to run the POS system aligns with the subscription for your back-office software. This streamlined approach simplifies your financial management, allowing you to enjoy a unified pricing structure that covers both the hardware and software components.

Maximize the potential of Cartzie Campaigns, our exceptional tool, by harnessing its features to create customer loyalty and drive repeat visits to your store. With Cartzie Campaigns, you can implement robust loyalty programs that incentivize customers to return, fostering a strong and lasting relationship with your brand.

Furthermore, take advantage of the automated customer outreach capabilities of Cartzie Campaigns through text messaging. This powerful feature allows you to engage with your customer base proactively, sending personalized messages, promotions, and updates directly to their mobile devices. By automating this process, you save time and effort while maintaining consistent and effective communication with your valued customers.

Additionally, our software empowers you to offer online ordering, opening up new avenues for sales and customer convenience.

By leveraging Cartzie Campaigns’ loyalty programs, automated customer outreach via text messaging, and online ordering capabilities, you can enhance customer engagement, increase sales, and deliver exceptional customer experiences. Embrace the full potential of these tools to grow your business and establish a strong presence in the digital realm.

About Altria

Altria Group, Inc. is one of the world’s largest producers and marketers of tobacco and related products. They have been the undisputed market leaders in the U.S. tobacco industry for decades.

Altria Group is known for owning the most enduring names in American business including but not limited to Philip Morris USA, John Middleton, and U.S. Smokeless Tobacco Company.

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About Cartzie

Cartzie is a loyalty application designed by Modisoft, with you in mind. It is a one-stop loyalty and online ordering solution that is fully equipped with all the tools needed to make your business grow.

With Cartzie, you can do curbside pickups, delivery, and drive-thru ordering. Cartzie has revolutionized the way businesses interact with customers.

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  • Add delivery options for your customers
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  • Take your business online in a few clicks
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About ComData

COMDATA has been serving businesses for over 45 years and is recognized as a leading provider of commercial payment solutions. They specialize in serving the trucking industry and are known as an issuer of fleet fuel cards, trucking permits, corporate spend cards, and paperless payroll cards.

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About DoorDash

DoorDash, Inc. is a food ordering and delivery platform based in San Francisco. It is the largest food delivery company in the United States with more than 50% of the market share in the convenience delivery category. It provides an on-demand food delivery service to restaurants and stores. Their services help businesses innovate, grow, and reach more customers.

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About Fintech

Fintech has been dedicated to serving the beverage alcohol industry for the last 30+ years. Established in 1991, Fintech operates from its headquarters based in Tampa, Florida. Supported by TA Associates and General Atlantic, Fintech automates alcohol invoice payment, streamlines payment collections, and facilitates comprehensive data capture for 1 million B2B business relationships.

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Gilbarco Inc. is a supplier of fueling equipment including fuel dispensers, payment systems, point-of-sales systems, and support services. The company operates from Greensboro, North Carolina.

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About Instacart

Instacart is a delivery company that operates a grocery delivery and pick-up service in Canada, and the United States. It is one of the largest grocery marketplaces in North America. Instacart makes the delivery process easy for store owners.

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About Retalix

Retalix Ltd was established in 1982 and is now owned by NCR Corporations. It develops licensed and supported software applications for retailers, wholesalers, and distributors of fast-moving consumer goods.

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Paycue is Modisoft’s preferred payment processing provider. It helps businesses to streamline their setup process to be faster and more efficient. Paycue assists businesses with faster payments and smoother customer interaction.

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  • Enjoy minimal fees on transactions
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No monthly fee. Only pay when you sell.

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About Plaid

Plaid Inc. is a financial service company that builds a data transfer network that powers digital finance and fintech products. Plaid assists businesses in connecting their financial accounts to fintech services. The company's product enables applications to seamlessly connect with the user's bank account.

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About RJ Reynolds

R.J. Reynolds is a leading tobacco manufacturing company in the United States. Founded by R.J. Reynolds in 1875, the company is a subsidiary of Reynolds American. RJR holds the largest brand portfolio including but not limited to Kent, Pall Mall, Camel, and Newport. The company is based in Winston-Salem, North Carolina.

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About Uber Eats

Uber Eats is an online platform that focuses on food ordering and delivery. The company offers easy online delivery and logistics operations. It was launched in 2014 by Uber company. The company operates by allowing foodies to order the food they love. Uber Eat connects businesses to millions of customers while providing a hassle-free delivery solution to restaurateurs.

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  • Manage the Uber Eats menu through a single dashboard
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  • Increase the number of online orders you receive

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+$69 per month for Third-Party Order Management

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About Verifone

Verifone, Inc. Is an American multinational corporation based in Coral Springs, Florida. It sells merchant-operated, self-service, and consumer-facing payment systems to the different industries.

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About VusionGroup

VusionGroup is the global leader in digitalization solutions for commerce. It provides IoT and Data solutions for physical commerce, serving over 350 large retailer groups around the world in North America, Asia, and Europe.

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