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How to Start a Restaurant with No Experience

Wondering how to start a restaurant with no experience? As an aspiring entrepreneur, you could be dreaming about the endless possibilities within the restaurant industry. Taking a restaurant idea from a dream to a reality can be lucrative, but without the proper vision, planning, and execution, you’re going to be fighting an uphill battle. According to a report by CNBC, around 60% of restaurants fail during their first year of launch, and 80% fail within the first five years. This is mainly due to the lack of proper planning and execution.   As a beginner, you might have mixed thoughts about whether or not you should open a restaurant. By exploring different restaurants and experiencing poor dining, or noticing unprofessional service, you might get inspiration to open a restaurant that serves better food, service, and experience. While that is a good thought, the restaurant business is a lot more than just serving food. You need to invest significant capital and time to build and run a successful restaurant. But do you need experience before opening a restaurant? Starting a restaurant without a background or experience might seem like a tall order, but it’s doable. You need to surround yourself with a killer team that consists of passionate individuals who bring skills to the table that complement your vision. Today’s blog covers all the things that you should consider before starting a restaurant. Is It the Right Time to Invest in The Restaurant Business? Opening your first restaurant can be overwhelming. There are so many things to consider, from the location of the restaurant to planning how to market it online. So, is it worth investing your time and money in the restaurant business? Well, there is no straight answer. Running a restaurant business can be difficult for some, while for many it can be an exciting journey. But it’s no surprise that restaurants are one of the biggest contributors to the domestic economy in the U.S. According to the U.S quick service restaurant (QSR) industry’s output, the total revenue was roughly 111 billion U.S dollars over fifteen years, reaching 275.7 billion U.S dollars in 2022. In 2023, the estimation was 289.6 billion dollars exceeding all the previous years. This clearly states that investing in the restaurant business can be fruitful, but just like other businesses it also has pros and cons. You must follow the trends, implement the right strategies, and have an action plan in place. How Profitable Is Owning a Restaurant? With such massive revenue, you must think restaurants make substantial profits. Well, not always. Especially when you are completely new in the industry. In the food service industry, there are very high operational costs involved which often leads to thin profit margins. While incoming revenue is great, profit margin determines the long-term success and viability of a   business. According to the National Restaurant Association, the average profit margin for a typical restaurant is roughly around 5%. This might seem low, but it’s an average profit based on the data obtained from all kinds of restaurants, from pizzerias to coffee shops. It includes the good, bad, and ugly. There are many more opportunities in the restaurant business when you put a strict budget together, and when you understand your targets. Profits can grow up to 15-20% for some very successful restaurants. All you need is to be good at managing your restaurant efficiently. Yes, it might take time, but with dedication, consistency, and the right approach you can make your restaurant business highly profitable. Steps To Start Your Restaurant Business from Scratch Starting a restaurant business isn’t always about the capital you invest. Everything is tied together.  Employee management, strategy, and customer experience are huge factors in the success of your location. If you fail to plan properly you might fail to run your restaurant successfully. Therefore, you always need to have an action plan in place. Here are the key steps to help you start your restaurant preparation successfully. 1.    Select the Restaurant Type When opening a restaurant, the first step you need to take is to choose the type of restaurant you want to open. There are various restaurant industry segments and selecting one can help you to understand the competitive landscape, better strategize your entry, and stand out in the market. The most common restaurant segments are: Fast-Casual– These types of restaurants offer the convenience of fast food without providing full service of fine dining. It is less expensive compared to the other restaurant types due to limited services, and limited dining. Full-Service– The full-service restaurants offer a full-sized dining area where food is directly served to the customer’s table. There are two types of full-service; fine dining and casual dining. You need to offer a wide variety of food to increase traffic. Fast-Food– These types of restaurants, also known as quick service restaurants, specialize in providing speedy service to customers. It’s based on a grab-and-go model where most customers prefer to place their orders and take food to go. 2.    Create a Restaurant Business Plan A restaurant business plan is the roadmap you use to open a successful restaurant. It is the base of your restaurant business that helps you to navigate each stage of launching and running your restaurant. When working on creating a restaurant business plan you need to ensure that it includes the following key sections. Executive Summary– If you are representing this business plan to any potential investors, then it is a must for you to add an executive summary. It usually includes mission statements, proposed concept development, cuisine selection, overall execution, potential cost, and projected ROI. Description of Your Restaurant– In this part of your business plan you introduce your company and brand. You need to select a name and share a brief intro about yourself, contact details, and other relevant information. You also need to outline the short-term goals and long-term goals along with the legal standings of the restaurant. Market Analysis– In this section, you need

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boost traffic at Restaurants

5 Marketing Tips to Boost Traffic at Restaurants

As a restaurant owner or manager, you’re always looking for ways to increase traffic and attract new customers. With the right marketing strategies, you can drive more foot traffic to your restaurant and boost your sales. Here are five effective marketing tips, including the benefits of having a rewards system, to help you promote your restaurant and attract more diners. 1. Optimize Your Online Presence In today’s digital age, having a strong online presence is crucial for any business, including restaurants. Make sure your restaurant has a professional and user-friendly website that showcases your menu, location, hours, and contact information. You should also be active on social media platforms like Facebook, Instagram, and Twitter to engage with customers and promote your brand. Consider running paid ads on social media platforms to reach a wider audience and target potential customers in your area. 2. Offer Deals and Specials Everyone loves a good deal or discount, especially when it comes to dining out. Offer regular deals and specials, such as happy hour discounts, two-for-one offers, or free appetizers with a purchase. Promote these specials on your website, social media channels, and in-store signage to entice customers to come in and try your restaurant. Consider implementing a rewards system to encourage repeat business and loyalty from customers. 3. Host Events and Promotions Hosting events and promotions is a great way to generate buzz and attract new customers to your restaurant. Consider hosting themed events, such as wine tastings or live music nights, to give customers a unique experience and encourage them to come back. You can also partner with other businesses or organizations in your community to host joint events and cross-promote each other’s brands. Offer rewards to customers who attend multiple events or bring in new customers. 4. Leverage Online Reviews Online reviews are a powerful marketing tool for restaurants, as they can significantly impact a customer’s decision to dine at your establishment. Encourage your customers to leave reviews on popular review sites like Yelp, TripAdvisor, and Google My Business. Respond promptly and professionally to both positive and negative reviews and use feedback to improve your restaurant’s service and offerings. By implementing these marketing tips, you can increase traffic at your restaurant and attract new customers. For more ideas on how to improve your restaurant’s operations, streamline your workflows, and increase your profits, contact Modisoft, the leading provider of POS and back-office solutions for restaurants.

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Modern Restaurants Need an Agile POS

POS systems came about in the late 1870s and are now one of the most important aspects of a savvy restaurant business. In today’s ever-changing restaurant landscape, an agile POS system is very important. With new technologies and trends emerging, modern restaurants need a POS system that can keep up.   If 犀利士 you want your restaurant to stay ahead of the competition, an agile POS is essential. It enables more efficient order-taking and management. It also provides a superior customer experience while saving money. Agile POS systems offer all these benefits and more. Manage Inventory A POS system can revolutionize the way businesses manage their inventory. Its easy-to-use platform allows businesses to track what products they have in stock. It also indicates when to order more.   A modern POS solution makes restocking hassle-free. It also keeps records of your products and services, making it easier to forecast demand.   Its intuitive user interface, allows employees to learn the basics. It helps them gain valuable business insights into inventory management. This can lead to: Increased efficiency Profitable strategies Increased customer satisfaction Streamline the Ordering Process With a modern POS, restaurant owners can take control of changing guest expectations and build a competitive advantage. Online ordering systems let customers order their favorite dishes wherever they are.   It allows businesses to keep track of orders in real-time. It also reduces the wait time for guests. This streamlined experience can lead to:   Increased customer satisfaction Faster service Ordering accuracy Online ordering Delivery options Contactless order & pay E-gift cards Email marketing and more Staff can dedicate their efforts to providing an unforgettable customer experience. Reduce Costs A POS system helps save money on overhead costs by eliminating paper menus and printing. With a POS system, restaurants can adopt an electronic menu that is available to customers online. This makes the menu accessible without having to reprint after every change.   There are no extra costs for updating a menu and pricing because there are no physical copies requiring reprinting. The ease with which you can make changes also adds to efficiency. Buyers only have to update pricing on the digital platform instead of updating print copies of the menu. More Secure POS systems have revolutionized the way businesses track their inventory and cash flow. These innovative cloud-based POS solutions have helped businesses become more secure. They provide many advantages over traditional cash register systems, including increased data security.   Traditional cash registers work by collecting all transactions into a single database, creating a single point of failure. A POS system contains several layers of encryption that make it harder for hackers to access stored data. They have user authentication protocols and biometric recognition technologies.   This ensures only authorized personnel are able to access confidential information. This helps prevent fraudulent activity such as theft or employee fraud. A POS allows you to keep detailed records of transactions. This can serve as evidence in court if needed. Advanced Restaurant Management Software A point-of-sale system is a powerful tool that can help modern restaurants in many ways. From streamlining the ordering process to reducing costs associated with paper menus. Plus, they are more secure than traditional cash registers. If you’re looking for restaurant management software, check us out. With our easy-to-use interface and comprehensive features, we’ll help take your business to the next level. Find out what we can do for your business today.

Read More

Is a Self-Service Kiosk Right For My Fast Casual Restaurant?

Over the past few years, self-service kiosks have made their way into a variety of industries. Now that they’re common in restaurants, many owners are asking whether they should implement these devices into their own eateries.   There are several benefits associated with self-service kiosks in restaurants, from saving business resources to providing faster service. Let’s cover four potential benefits of introducing a self-service kiosk at your fast, casual restaurant. Smarter Resource Expenditures While the interaction between customers and service professionals is valuable to the restaurant industry, implementing self-service kiosks improves the way human workers are dispatched. When self-service kiosks handle the majority of orders, employees are free to perform tasks that require human touch. With smarter resource expenditures, restaurants can increase productivity without reducing service quality.  Additionally, by letting self-service kiosks cover most of the order-taking, restaurants can reduce labor costs in line with lowered operational needs. Faster Service Self-service kiosks add an element of convenience to the restaurant industry, especially for customers who are visiting for the first time. Instead of having to approach the counter and scan through all of the available options, a self-service kiosk allows them to take their time without interfering with other customers’ wait times. They can browse through options, note special instructions and more from one convenient device.   This keeps lines moving so that customers can get in and out at their convenience. Further, employees are better able to fulfill more accurate orders because the specifics of each order are clearly listed on the receiver screen. Faster, more accurate service greatly improves customer satisfaction. Improved Accessibility Self-service kiosks in casual eateries or fast food establishments stand to benefit customers with disabilities in a significant way. Approximately 19% of the US population has some form of disability and accessing the same services as non-disabled people can be a challenge for many in this population. For individuals with anxiety, or those within the non-verbal spectrum, a self-service kiosk can enhance accessibility options for people with disabilities. Increased Revenue Self-service kiosks can increase revenue for restaurants in several ways. For one, they provide upselling opportunities when customers are browsing through the various options available. Additionally, these kiosks help reduce labor costs and increase customer satisfaction by creating a streamlined experience. Kiosks rarely generate errors, so order customization becomes much easier and far more accurate. Satisfied customers tend to return, and as a result, restaurant sales increase and so does the business’s revenue. Choosing to introduce a self-service kiosk to your fast, casual restaurant requires a great deal of consideration. Should you choose to proceed with this plan, however, your company stands to reap the benefits of unique opportunities. So much of the customer experience is becoming more technologically advanced, and taking steps to meet the needs of modern society stands to help your business not only grow, but thrive in terms of human capital, cost-savings, and customer care.

Read More

A Poor POS System is a Bad Recipe for Full-Service Restaurants

84% of restaurants label their Point of Sale (POS) system as one of their most important technologies. The truth is that just having any POS system is not enough for today’s fast-paced restaurants. The wrong one can lead to a host of problems and inefficiencies.   But really, what is the risk of a poor POS system in a full-service restaurant?   In this article, we’ll explain why it’s so important for full-service restaurants to utilize a POS system with modern, efficient attributes. What is a Bad POS System? The wrong POS system may not have the features you need, or it may be too difficult to use. Here are some signs of a bad POS system:   Missing core features. Difficult to use/clunky interface. Un威而鋼 reliable and crashes frequently. Not designed for a full-service restaurant (pickup, delivery, etc). Doesn’t accept key payment methods. Difficult to integrate. The Risks Here are a few things to consider.   Unable to Process Key Payment Methods   A poor Point of Sale system may not take all of the payment methods customers want to use. Specifically, the lack of mobile payments is a major issue for many POS systems. If customers cannot pay how they want, they may become frustrated and it can taint their entire dining experience, reducing the likelihood of a return visit.   Slow Checkout   A cumbersome or non-intuitive system can slow down the entire payment process. This is a slight annoyance for dine-in customers, but for take-out and/or delivery orders, it can be a dealbreaker.   Promotion Errors   If you can’t track and send promotions through all channels with your POS, there’s a greater chance that errors will occur. If a customer tries to take advantage of a promotion, only to realize the item is out-of-stock, or the promotion is no longer running, they will grow frustrated.   Inventory Problems   Properly tracking inventory is critical for restaurants, especially those with multiple locations. Not replenishing inventory quickly or leaving up menu items that aren’t available create a very negative customer experience.   Lost Orders   Keeping track of all of your orders for dining, delivery, and pickup is vital. When taking orders through multiple channels, you need a system that efficiently routes and manages orders. A lost or incorrect order is a surefire way to upset customers. Don’t Put Your Customer Experience at Risk! When it comes down to it, a poor POS system in a restaurant is a recipe for disaster! The many issues and inefficiencies it can cause drastically harm your customer experience. Not to mention, the problems are stressful and frustrating for employees as well. Don’t put your customer experience at risk — choose the ultimate restaurant POS system. Modisoft is the leading POS option for fast casual and full-service restaurants, and we make it easier than ever to streamline your operations. Turn to our system for a full-service POS tool to ensure the best customer experience. Learn more about Modisoft and our leading POS system. Contact us today to learn more about our pricing and plan options.

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Managing Holiday Restaurant Scheduling and Staffing Issues

It’s no secret that the COVID lockdowns had a detrimental effect on several industries. Among the hardest hit was the restaurant industry. CNBC reported in September that restaurants were experiencing worse working conditions than before the pandemic. These problems can make employee scheduling feel impossible for many managers. And as the holidays approach, the problem only worsens. Fortunately, there are ways to make restaurant scheduling more manageable. Yes, you can do this! Were exploring the best ways to manage your staff scheduling issues below. Attract More Seasonal Restaurant Employees In 2019, Restaurant Business reported that most seasonal workers would prefer to work with a retail store than a restaurant. In the past, many people believed this was because retail stores offered merchandise discounts. However, new studies demonstrated that this was not the case. Instead, seasonal workers identified two primary reasons they preferred to work in retail: ● increased schedule flexibility ● higher pay You can use these desires to your advantage. First, work on providing flexible scheduling for your staff. The more employees you can draw, the easier this becomes. The fewer employees you have, the harder scheduling gets. Adequate staffing = scheduling flexibility. Next, consider ways to pay your restaurant employees more. Many respondents in the Restaurant Business study wanted to make at least $13.21/hour. However, the average server makes approximately $12.15/hour. You may wonder how you can afford to pay new employees this much. After all, you may struggle to pay your current employees! However, remember that many people have grown frustrated with the long waits in restaurants. If your restaurant is the only one around with enough staffing, you can draw substantially more business. This additional business can help you pay the additional employees. How To Avoid Restaurant Scheduling Issues Creating a flexible schedule is much easier said than done, especially during the holidays. However, there are some tactics you can use to create that flexibility.  First, try to plan everything ahead. Start developing a comprehensive recruitment plan well in advance of the holidays. Consider how many people you’ll need to hire and how many trainers you’ll need for the season. Next, establish a good relationship with your employees throughout the year. These days, it’s hard to find workers who are willing to stay with a restaurant. So, thank your servers and respect the work they put in.  Use Restaurant Management Software Planning ahead can be a significant difficulty for managers doing it alone. Fortunately, you don’t have to do this by yourself! Instead, you can use employee scheduling software to create your schedules. This software help you track when your servers are working. Then, you can easily identify shifts that have the least coverage. This information can help you plan ahead for the coming seasons and keep consistent records. So, find the best restaurant management software for your needs! Find the Best Restaurant Management Software As you can see, restaurant scheduling can be a complex task. Fortunately, these tips can help you avoid the worst scheduling issues. As mentioned before, restaurant management software can solve many problems. So, why not check out our software solution? We provide top-grade back office systems to help your business grow. Working with us can help you manage several things, from staffing to payroll. Contact us today to learn more about our services!

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Waiter tracking his business data on a tablet

How to Start a Restaurant with No Experience

Wondering how to start a restaurant with no experience? As an aspiring entrepreneur, you could be dreaming about the endless possibilities within the restaurant industry. Taking a restaurant idea from a dream to a reality can be lucrative, but without the proper vision, planning, and execution, you’re going to be fighting an uphill battle. According to a report by CNBC, around 60% of restaurants fail during their first year of launch, and 80% fail within the first five years. This is mainly due to the lack of proper planning and execution.   As a beginner, you might have mixed thoughts about whether or not you should open a restaurant. By exploring different restaurants and experiencing poor dining, or noticing unprofessional service, you might get inspiration to open a restaurant that serves better food, service, and experience. While that is a good thought, the restaurant business is a lot more than just serving food. You need to invest significant capital and time to build and run a successful restaurant. But do you need experience before opening a restaurant? Starting a restaurant without a background or experience might seem like a tall order, but it’s doable. You need to surround yourself with a killer team that consists of passionate individuals who bring skills to the table that complement your vision. Today’s blog covers all the things that you should consider before starting a restaurant. Is It the Right Time to Invest in The Restaurant Business? Opening your first restaurant can be overwhelming. There are so many things to consider, from the location of the restaurant to planning how to market it online. So, is it worth investing your time and money in the restaurant business? Well, there is no straight answer. Running a restaurant business can be difficult for some, while for many it can be an exciting journey. But it’s no surprise that restaurants are one of the biggest contributors to the domestic economy in the U.S. According to the U.S quick service restaurant (QSR) industry’s output, the total revenue was roughly 111 billion U.S dollars over fifteen years, reaching 275.7 billion U.S dollars in 2022. In 2023, the estimation was 289.6 billion dollars exceeding all the previous years. This clearly states that investing in the restaurant business can be fruitful, but just like other businesses it also has pros and cons. You must follow the trends, implement the right strategies, and have an action plan in place. How Profitable Is Owning a Restaurant? With such massive revenue, you must think restaurants make substantial profits. Well, not always. Especially when you are completely new in the industry. In the food service industry, there are very high operational costs involved which often leads to thin profit margins. While incoming revenue is great, profit margin determines the long-term success and viability of a   business. According to the National Restaurant Association, the average profit margin for a typical restaurant is roughly around 5%. This might seem low, but it’s an average profit based on the data obtained from all kinds of restaurants, from pizzerias to coffee shops. It includes the good, bad, and ugly. There are many more opportunities in the restaurant business when you put a strict budget together, and when you understand your targets. Profits can grow up to 15-20% for some very successful restaurants. All you need is to be good at managing your restaurant efficiently. Yes, it might take time, but with dedication, consistency, and the right approach you can make your restaurant business highly profitable. Steps To Start Your Restaurant Business from Scratch Starting a restaurant business isn’t always about the capital you invest. Everything is tied together.  Employee management, strategy, and customer experience are huge factors in the success of your location. If you fail to plan properly you might fail to run your restaurant successfully. Therefore, you always need to have an action plan in place. Here are the key steps to help you start your restaurant preparation successfully. 1.    Select the Restaurant Type When opening a restaurant, the first step you need to take is to choose the type of restaurant you want to open. There are various restaurant industry segments and selecting one can help you to understand the competitive landscape, better strategize your entry, and stand out in the market. The most common restaurant segments are: Fast-Casual– These types of restaurants offer the convenience of fast food without providing full service of fine dining. It is less expensive compared to the other restaurant types due to limited services, and limited dining. Full-Service– The full-service restaurants offer a full-sized dining area where food is directly served to the customer’s table. There are two types of full-service; fine dining and casual dining. You need to offer a wide variety of food to increase traffic. Fast-Food– These types of restaurants, also known as quick service restaurants, specialize in providing speedy service to customers. It’s based on a grab-and-go model where most customers prefer to place their orders and take food to go. 2.    Create a Restaurant Business Plan A restaurant business plan is the roadmap you use to open a successful restaurant. It is the base of your restaurant business that helps you to navigate each stage of launching and running your restaurant. When working on creating a restaurant business plan you need to ensure that it includes the following key sections. Executive Summary– If you are representing this business plan to any potential investors, then it is a must for you to add an executive summary. It usually includes mission statements, proposed concept development, cuisine selection, overall execution, potential cost, and projected ROI. Description of Your Restaurant– In this part of your business plan you introduce your company and brand. You need to select a name and share a brief intro about yourself, contact details, and other relevant information. You also need to outline the short-term goals and long-term goals along with the legal standings of the restaurant. Market Analysis– In this section, you need

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boost traffic at Restaurants

5 Marketing Tips to Boost Traffic at Restaurants

As a restaurant owner or manager, you’re always looking for ways to increase traffic and attract new customers. With the right marketing strategies, you can drive more foot traffic to your restaurant and boost your sales. Here are five effective marketing tips, including the benefits of having a rewards system, to help you promote your restaurant and attract more diners. 1. Optimize Your Online Presence In today’s digital age, having a strong online presence is crucial for any business, including restaurants. Make sure your restaurant has a professional and user-friendly website that showcases your menu, location, hours, and contact information. You should also be active on social media platforms like Facebook, Instagram, and Twitter to engage with customers and promote your brand. Consider running paid ads on social media platforms to reach a wider audience and target potential customers in your area. 2. Offer Deals and Specials Everyone loves a good deal or discount, especially when it comes to dining out. Offer regular deals and specials, such as happy hour discounts, two-for-one offers, or free appetizers with a purchase. Promote these specials on your website, social media channels, and in-store signage to entice customers to come in and try your restaurant. Consider implementing a rewards system to encourage repeat business and loyalty from customers. 3. Host Events and Promotions Hosting events and promotions is a great way to generate buzz and attract new customers to your restaurant. Consider hosting themed events, such as wine tastings or live music nights, to give customers a unique experience and encourage them to come back. You can also partner with other businesses or organizations in your community to host joint events and cross-promote each other’s brands. Offer rewards to customers who attend multiple events or bring in new customers. 4. Leverage Online Reviews Online reviews are a powerful marketing tool for restaurants, as they can significantly impact a customer’s decision to dine at your establishment. Encourage your customers to leave reviews on popular review sites like Yelp, TripAdvisor, and Google My Business. Respond promptly and professionally to both positive and negative reviews and use feedback to improve your restaurant’s service and offerings. By implementing these marketing tips, you can increase traffic at your restaurant and attract new customers. For more ideas on how to improve your restaurant’s operations, streamline your workflows, and increase your profits, contact Modisoft, the leading provider of POS and back-office solutions for restaurants.

Read More

Modern Restaurants Need an Agile POS

POS systems came about in the late 1870s and are now one of the most important aspects of a savvy restaurant business. In today’s ever-changing restaurant landscape, an agile POS system is very important. With new technologies and trends emerging, modern restaurants need a POS system that can keep up.   If 犀利士 you want your restaurant to stay ahead of the competition, an agile POS is essential. It enables more efficient order-taking and management. It also provides a superior customer experience while saving money. Agile POS systems offer all these benefits and more. Manage Inventory A POS system can revolutionize the way businesses manage their inventory. Its easy-to-use platform allows businesses to track what products they have in stock. It also indicates when to order more.   A modern POS solution makes restocking hassle-free. It also keeps records of your products and services, making it easier to forecast demand.   Its intuitive user interface, allows employees to learn the basics. It helps them gain valuable business insights into inventory management. This can lead to: Increased efficiency Profitable strategies Increased customer satisfaction Streamline the Ordering Process With a modern POS, restaurant owners can take control of changing guest expectations and build a competitive advantage. Online ordering systems let customers order their favorite dishes wherever they are.   It allows businesses to keep track of orders in real-time. It also reduces the wait time for guests. This streamlined experience can lead to:   Increased customer satisfaction Faster service Ordering accuracy Online ordering Delivery options Contactless order & pay E-gift cards Email marketing and more Staff can dedicate their efforts to providing an unforgettable customer experience. Reduce Costs A POS system helps save money on overhead costs by eliminating paper menus and printing. With a POS system, restaurants can adopt an electronic menu that is available to customers online. This makes the menu accessible without having to reprint after every change.   There are no extra costs for updating a menu and pricing because there are no physical copies requiring reprinting. The ease with which you can make changes also adds to efficiency. Buyers only have to update pricing on the digital platform instead of updating print copies of the menu. More Secure POS systems have revolutionized the way businesses track their inventory and cash flow. These innovative cloud-based POS solutions have helped businesses become more secure. They provide many advantages over traditional cash register systems, including increased data security.   Traditional cash registers work by collecting all transactions into a single database, creating a single point of failure. A POS system contains several layers of encryption that make it harder for hackers to access stored data. They have user authentication protocols and biometric recognition technologies.   This ensures only authorized personnel are able to access confidential information. This helps prevent fraudulent activity such as theft or employee fraud. A POS allows you to keep detailed records of transactions. This can serve as evidence in court if needed. Advanced Restaurant Management Software A point-of-sale system is a powerful tool that can help modern restaurants in many ways. From streamlining the ordering process to reducing costs associated with paper menus. Plus, they are more secure than traditional cash registers. If you’re looking for restaurant management software, check us out. With our easy-to-use interface and comprehensive features, we’ll help take your business to the next level. Find out what we can do for your business today.

Read More

Is a Self-Service Kiosk Right For My Fast Casual Restaurant?

Over the past few years, self-service kiosks have made their way into a variety of industries. Now that they’re common in restaurants, many owners are asking whether they should implement these devices into their own eateries.   There are several benefits associated with self-service kiosks in restaurants, from saving business resources to providing faster service. Let’s cover four potential benefits of introducing a self-service kiosk at your fast, casual restaurant. Smarter Resource Expenditures While the interaction between customers and service professionals is valuable to the restaurant industry, implementing self-service kiosks improves the way human workers are dispatched. When self-service kiosks handle the majority of orders, employees are free to perform tasks that require human touch. With smarter resource expenditures, restaurants can increase productivity without reducing service quality.  Additionally, by letting self-service kiosks cover most of the order-taking, restaurants can reduce labor costs in line with lowered operational needs. Faster Service Self-service kiosks add an element of convenience to the restaurant industry, especially for customers who are visiting for the first time. Instead of having to approach the counter and scan through all of the available options, a self-service kiosk allows them to take their time without interfering with other customers’ wait times. They can browse through options, note special instructions and more from one convenient device.   This keeps lines moving so that customers can get in and out at their convenience. Further, employees are better able to fulfill more accurate orders because the specifics of each order are clearly listed on the receiver screen. Faster, more accurate service greatly improves customer satisfaction. Improved Accessibility Self-service kiosks in casual eateries or fast food establishments stand to benefit customers with disabilities in a significant way. Approximately 19% of the US population has some form of disability and accessing the same services as non-disabled people can be a challenge for many in this population. For individuals with anxiety, or those within the non-verbal spectrum, a self-service kiosk can enhance accessibility options for people with disabilities. Increased Revenue Self-service kiosks can increase revenue for restaurants in several ways. For one, they provide upselling opportunities when customers are browsing through the various options available. Additionally, these kiosks help reduce labor costs and increase customer satisfaction by creating a streamlined experience. Kiosks rarely generate errors, so order customization becomes much easier and far more accurate. Satisfied customers tend to return, and as a result, restaurant sales increase and so does the business’s revenue. Choosing to introduce a self-service kiosk to your fast, casual restaurant requires a great deal of consideration. Should you choose to proceed with this plan, however, your company stands to reap the benefits of unique opportunities. So much of the customer experience is becoming more technologically advanced, and taking steps to meet the needs of modern society stands to help your business not only grow, but thrive in terms of human capital, cost-savings, and customer care.

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A Poor POS System is a Bad Recipe for Full-Service Restaurants

84% of restaurants label their Point of Sale (POS) system as one of their most important technologies. The truth is that just having any POS system is not enough for today’s fast-paced restaurants. The wrong one can lead to a host of problems and inefficiencies.   But really, what is the risk of a poor POS system in a full-service restaurant?   In this article, we’ll explain why it’s so important for full-service restaurants to utilize a POS system with modern, efficient attributes. What is a Bad POS System? The wrong POS system may not have the features you need, or it may be too difficult to use. Here are some signs of a bad POS system:   Missing core features. Difficult to use/clunky interface. Un威而鋼 reliable and crashes frequently. Not designed for a full-service restaurant (pickup, delivery, etc). Doesn’t accept key payment methods. Difficult to integrate. The Risks Here are a few things to consider.   Unable to Process Key Payment Methods   A poor Point of Sale system may not take all of the payment methods customers want to use. Specifically, the lack of mobile payments is a major issue for many POS systems. If customers cannot pay how they want, they may become frustrated and it can taint their entire dining experience, reducing the likelihood of a return visit.   Slow Checkout   A cumbersome or non-intuitive system can slow down the entire payment process. This is a slight annoyance for dine-in customers, but for take-out and/or delivery orders, it can be a dealbreaker.   Promotion Errors   If you can’t track and send promotions through all channels with your POS, there’s a greater chance that errors will occur. If a customer tries to take advantage of a promotion, only to realize the item is out-of-stock, or the promotion is no longer running, they will grow frustrated.   Inventory Problems   Properly tracking inventory is critical for restaurants, especially those with multiple locations. Not replenishing inventory quickly or leaving up menu items that aren’t available create a very negative customer experience.   Lost Orders   Keeping track of all of your orders for dining, delivery, and pickup is vital. When taking orders through multiple channels, you need a system that efficiently routes and manages orders. A lost or incorrect order is a surefire way to upset customers. Don’t Put Your Customer Experience at Risk! When it comes down to it, a poor POS system in a restaurant is a recipe for disaster! The many issues and inefficiencies it can cause drastically harm your customer experience. Not to mention, the problems are stressful and frustrating for employees as well. Don’t put your customer experience at risk — choose the ultimate restaurant POS system. Modisoft is the leading POS option for fast casual and full-service restaurants, and we make it easier than ever to streamline your operations. Turn to our system for a full-service POS tool to ensure the best customer experience. Learn more about Modisoft and our leading POS system. Contact us today to learn more about our pricing and plan options.

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Managing Holiday Restaurant Scheduling and Staffing Issues

It’s no secret that the COVID lockdowns had a detrimental effect on several industries. Among the hardest hit was the restaurant industry. CNBC reported in September that restaurants were experiencing worse working conditions than before the pandemic. These problems can make employee scheduling feel impossible for many managers. And as the holidays approach, the problem only worsens. Fortunately, there are ways to make restaurant scheduling more manageable. Yes, you can do this! Were exploring the best ways to manage your staff scheduling issues below. Attract More Seasonal Restaurant Employees In 2019, Restaurant Business reported that most seasonal workers would prefer to work with a retail store than a restaurant. In the past, many people believed this was because retail stores offered merchandise discounts. However, new studies demonstrated that this was not the case. Instead, seasonal workers identified two primary reasons they preferred to work in retail: ● increased schedule flexibility ● higher pay You can use these desires to your advantage. First, work on providing flexible scheduling for your staff. The more employees you can draw, the easier this becomes. The fewer employees you have, the harder scheduling gets. Adequate staffing = scheduling flexibility. Next, consider ways to pay your restaurant employees more. Many respondents in the Restaurant Business study wanted to make at least $13.21/hour. However, the average server makes approximately $12.15/hour. You may wonder how you can afford to pay new employees this much. After all, you may struggle to pay your current employees! However, remember that many people have grown frustrated with the long waits in restaurants. If your restaurant is the only one around with enough staffing, you can draw substantially more business. This additional business can help you pay the additional employees. How To Avoid Restaurant Scheduling Issues Creating a flexible schedule is much easier said than done, especially during the holidays. However, there are some tactics you can use to create that flexibility.  First, try to plan everything ahead. Start developing a comprehensive recruitment plan well in advance of the holidays. Consider how many people you’ll need to hire and how many trainers you’ll need for the season. Next, establish a good relationship with your employees throughout the year. These days, it’s hard to find workers who are willing to stay with a restaurant. So, thank your servers and respect the work they put in.  Use Restaurant Management Software Planning ahead can be a significant difficulty for managers doing it alone. Fortunately, you don’t have to do this by yourself! Instead, you can use employee scheduling software to create your schedules. This software help you track when your servers are working. Then, you can easily identify shifts that have the least coverage. This information can help you plan ahead for the coming seasons and keep consistent records. So, find the best restaurant management software for your needs! Find the Best Restaurant Management Software As you can see, restaurant scheduling can be a complex task. Fortunately, these tips can help you avoid the worst scheduling issues. As mentioned before, restaurant management software can solve many problems. So, why not check out our software solution? We provide top-grade back office systems to help your business grow. Working with us can help you manage several things, from staffing to payroll. Contact us today to learn more about our services!

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About Altria

Altria Group, Inc. is one of the world’s largest producers and marketers of tobacco and related products. They have been the undisputed market leaders in the U.S. tobacco industry for decades.

Altria Group is known for owning the most enduring names in American business including but not limited to Philip Morris USA, John Middleton, and U.S. Smokeless Tobacco Company.

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Benefits

  • Monitor and track all promotional efforts by directly integrating deals into insights
  • Receive Altria rebates smoothly by sharing scan data reports
  • Generate Altria scan data report program at a click

Pricing

Included in Advanced Plan

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About Cartzie

Cartzie is a loyalty application designed by Modisoft, with you in mind. It is a one-stop loyalty and online ordering solution that is fully equipped with all the tools needed to make your business grow.

With Cartzie, you can do curbside pickups, delivery, and drive-thru ordering. Cartzie has revolutionized the way businesses interact with customers.

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Benefits

  • Add delivery options for your customers
  • Boost your marketing efforts through targeted campaigns
  • Take your business online in a few clicks
  • Receive payments online for your orders

Pricing

+$49 per month with Retail Plans

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About Comdata

COMDATA has been serving businesses for over 45 years and is recognized as a leading provider of commercial payment solutions. They specialize in serving the trucking industry and are known as an issuer of fleet fuel cards, trucking permits, corporate spend cards, and paperless payroll cards.

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Benefits

  • Automatically transfer sales data from the Comdata POS into Modisoft back-office software
  • Get an all-in-one solution to monitor and track your sales separately
  • Easy accessibility to manage all your fuel sales

Pricing

Included in Advanced Plan

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About DoorDash

DoorDash, Inc. is a food ordering and delivery platform based in San Francisco. It is the largest food delivery company in the United States with more than 50% of the market share in the convenience delivery category. It provides an on-demand food delivery service to restaurants and stores. Their services help businesses innovate, grow, and reach more customers.

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Benefits

  • Receive order directly into your POS System
  • Manage your online DoorDash menu
  • Enable DoorDash orders for your customers

Pricing

+$69 per month for Third-Party Order Management

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About Fintech

Fintech has been dedicated to serving the beverage alcohol industry for the last 30+ years. Established in 1991, Fintech operates from its headquarters based in Tampa, Florida. Supported by TA Associates and General Atlantic, Fintech automates alcohol invoice payment, streamlines payment collections, and facilitates comprehensive data capture for 1 million B2B business relationships.

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Benefits

  • Import vendor invoices directly into your back office
  • Optimize purchase order management
  • Improve your alcohol vendor management

Pricing

+$5 per month

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About Gilbarco Veeder-Root

Gilbarco Inc. is a supplier of fueling equipment including fuel dispensers, payment systems, point-of-sales systems, and support services. The company operates from Greensboro, North Carolina.

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Benefits

  • Effortlessly connect your POS data from the Gilbarco system to Modisoft Insights

Pricing

Included in Advanced Plan

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About Instacart

Instacart is a delivery company that operates a grocery delivery and pick-up service in Canada, and the United States. It is one of the largest grocery marketplaces in North America. Instacart makes the delivery process easy for store owners.

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Benefits

  • Monitor and manage your Instacart inventory levels from Modisoft Insights
  • Updated Instacart inventory levels in real-time
  • Avoid stockouts by ensuring accurate inventory levels

Pricing

+$19 per month

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About Retalix

Retalix Ltd was established in 1982 and is now owned by NCR Corporations. It develops licensed and supported software applications for retailers, wholesalers, and distributors of fast-moving consumer goods.

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Benefits

  • Easily Import sales data for reports and analytics from the Retalix POS system
  • Monitor sales in real-time

Pricing

Included in Advanced Plan

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About Paycue

Paycue is Modisoft’s preferred payment processing provider. It helps businesses to streamline their setup process to be faster and more efficient. Paycue assists businesses with faster payments and smoother customer interaction.

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Benefits

  • Enjoy minimal fees on transactions
  • Seamless integration
  • Speedy transactions
  • Secure payments

Pricing

No monthly fee. Only pay when you sell.

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About Plaid

Plaid Inc. is a financial service company that builds a data transfer network that powers digital finance and fintech products. Plaid assists businesses in connecting their financial accounts to fintech services. The company's product enables applications to seamlessly connect with the user's bank account.

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Benefits

  • Build a quick and secure connection to your bank account
  • Easily manage your bank reconciliation to match your book records
  • Experience an easier way to connect with your bank account

Pricing

Included in Advanced Plan

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About RJ Reynolds

R.J. Reynolds is a leading tobacco manufacturing company in the United States. Founded by R.J. Reynolds in 1875, the company is a subsidiary of Reynolds American. RJR holds the largest brand portfolio including but not limited to Kent, Pall Mall, Camel, and Newport. The company is based in Winston-Salem, North Carolina.

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Benefits

  • Offer tobacco loyalty from the industry's leading brands
  • Monitor all promotional efforts in just a few clicks
  • Get your rebates easily

Pricing

Included in Advanced Plan

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About Uber Eats

Uber Eats is an online platform that focuses on food ordering and delivery. The company offers easy online delivery and logistics operations. It was launched in 2014 by Uber company. The company operates by allowing foodies to order the food they love. Uber Eat connects businesses to millions of customers while providing a hassle-free delivery solution to restaurateurs.

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Benefits

  • Manage the Uber Eats menu through a single dashboard
  • Have online orders automatically sent to your POS system
  • Increase the number of online orders you receive

Pricing

+$69 per month for Third-Party Order Management

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About Verifone

Verifone, Inc. Is an American multinational corporation based in Coral Springs, Florida. It sells merchant-operated, self-service, and consumer-facing payment systems to the different industries.

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Benefits

  • Import data easily from the Verifone POS system into Modisoft Insights
  • Keep a record of your data in one software
  • Manage sales data at a glance

Pricing

Included in Advanced Plan

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About VusionGroup

VusionGroup is the global leader in digitalization solutions for commerce. It provides IoT and Data solutions for physical commerce, serving over 350 large retailer groups around the world in North America, Asia, and Europe.

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Benefits

  • Get the flexibility to update prices across thousands of products from one central dashboard
  • Implement digital price tags in your retail location
  • Limit the need for traditional label printing

Pricing

Available upon request

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