Back Office Archives - Page 2 of 2

Features All Back Office Software Must Have

May 20, 2022

Moving to a modern back office software system can reduce costs by 30-40%! Traditional back office department software meant investing in on-premises hardware and software. Small businesses couldn’t take advantage of the benefits of integrating the front and back offices. The great news is that an all-in-one solution like Modisoft brings all the features of back office software to your store. But what are those features and how can they help your bottom line? Read on to discover 6 qualities that every great system should include. Discover how to integrate your front office with your back office departments. Learn about robust security and how to invest in a platform that will scale as you grow. 1. Front Office Integration Ensuring that your back office staff communicates with the front office is a critical part of daily business life. According to a recent study, integrating front and back-office data: Streamlines data to increase sales Enhances customer experience through automation Increases daily performance boosts revenue throughout the business The best platforms also include an offline option for POS systems. For example, our mPOS software works in real time on the cloud or as a mobile app. It communicates directly with the back office but if your Internet connection breaks it will continue to perform. 2. Multi-Store Management Does your business operate in multiple locations? Perhaps across different states or even globally? A back office system worth its salt should accommodate one or all of your branches. Managers should be able to access data on their mobile devices from anywhere. They must be able to combine store profit reports and check prices. And the system has to allow them to set prices and promotions with a click of a button for any store. 3. Scalable Solutions If you currently have one store, have you considered what will happen as you grow? Scalability is a key component of Modisoft’s back office software. Operating from the cloud simply means it won’t run out of resources and will host all of your data requirements without crashing to a halt. 4. Robust Security System Are you worried about hosting your business’s private data online? If in doubt, ask the provider how they protect your privacy and ensure everything remains safe. All back office software offers some degree of security but that doesn’t mean they’re all equal. Modisoft focuses on safeguarding your private information. That includes online storage, user logins, and employee clock-in. We also offer backup solutions that ensure your peace of mind. 5. Easy Workflow Management Don’t install a system that takes weeks to learn. The user interface (UI) must be intuitive and easy to use. It should work on any device, including your phone. Remove any barriers to communication for the smoothest workflow management possible. 6. Back Office Department Inventory Stock management is a critical part of business life, yet maintaining an accurate stock level brings its challenges. A system that handles returns and refunds and can work via mobile device is worth investing in. Automatic notifications of price changes and new item sales are a big bonus too. Next Level Back Office Software Back office software should offer more than sales figures and an inventory list. It should cater to all business sizes and grow alongside your success. Seamless integration with the front office is critical as is robust security. Modisoft’s back office systems bring all of these features together and much more. From POS software and hardware to online ordering, our platform provides a holistic solution. Monitor all of your stores from one place and on one screen. Contact us today to see a demonstration of our next-level software in action.

What is Back Office Software?

April 19, 2022

Did you know that 60% of customer dissatisfaction sources originate from the back office? The backbone of every business is the system set in place to run it. This includes payroll, inventory management, forecasting, and financing. Choosing the right back office software is essential for sustained growth and productivity. Yet, what is back office software? And how can the best office apps help to boost your bottom line? Read on to learn about the different back office software options and how they can benefit your industry. Discover why an integrated system with live data assists both front-facing and back office staff. And see how Modisoft’s unique tools can help to manage your daily workload. What Is Back Office Software? Back office operations relate to non-customer-facing processes like managing payroll and stock inventory. Unlike point of sale (POS), back office software concentrates on running the core elements of a business and not just sales. The best apps unify these systems into one platform so that managers can track everything from one place. The goal of back office software is to optimize and automate a company as best as possible. This enhances efficiency and leads to higher profitability. Back Office Software Options Back office management covers a range of tasks including: Accounting and Finance Human Resources Operations Inventory management Linking these roles factors heavily into back office app development. For example, accounting software should ‘speak’ with payroll to create reports for upper management. Tracking purchases should feed into the system to produce automatic inventory lists. The best applications offer a host of additional benefits. Key Benefits of Back Office Software Below are some key benefits that back office software brings to your business regardless of its size. 1. Improved Efficiency A streamlined structure reduces waste, improves morale, and increases efficiency. A modern suite like Modisoft’s platform enhances this further by using Cloud technology. That means you can access live data from anywhere at any time. 2. Easier Employee Management Time wastage is a common complaint amongst managers. Eighty-nine percent of US employees admit to wasting company time every day. Modisoft’s employee management software helps to control your staff more effectively. We supply hardware with a fingerprint scanner for accurate and secure clocking-in. And our apps produce reports on absenteeism. 3. Secure Electronic Price Tags Let the software do the hard work of creating and printing price tags. Intelligent automation apps will keep your inventory up to date. Our Easylock anti-theft protection system also reduces price tag tampering. 4. Multi-Store Management Back office software options aren’t limited to just one store. They’re designed to work in multiple locations and share data between them in real-time. Upper management can see exactly how each store performs from one computer. You can produce a host of reports using accurate data from one or more locations. Increase Office Productivity With Modisoft Back office software enables you to manage all of the essential services required to run your business. From payroll to pricing, these applications let you listen to the heartbeat of your business. Selecting the best tools not only increases productivity but saves you money over time. Modisoft’s unique back office software solutions combine all of the apps you need into one powerful platform. With integrated banking and full reporting, you can access everything from one screen. And our front end POS solutions work seamlessly with our back end apps. Pricing starts at only $69 per month so contact us today to learn how Modisoft can benefit your business.

8 Steps To Creating Your Small Business

August 6, 2021

Starting a small business can be challenging, especially in today’s global economy. Nearly 20% of businesses fail within their first year, and only half make it to five years. With adequate research and a willingness to understand the nuances of running a business, there is room for success in your business idea. In this guide, you will learn 8 simple steps to get your business started. With the right steps in place, you can grow your business idea and find success. 1. Conduct Market Research Conducting market research helps you understand the competitive landscape you are entering into. Whether you have a physical location or are strictly an eCommerce store, there are always competitors who are similar to your business idea. Learn what those competitors are doing to understand the industry you are entering into better. What companies inspire you? What would you do differently than other stores? Keep an accurate record of your findings and write a summary of your research. If you ever feel stuck in honing in ideas, your market research can help you make a plan moving forward. 2. Write a Comprehensive Business Plan A comprehensive business plan can take a lot of time and careful consideration. A business plan summarizes everything about your business and what it needs financially to operate at its best. Aspects to include in a business plan include, Executive summary Mission statement Environment considerations Market analysis Competitive analysis Management plan Financial plan Product lists Potential investors By knowing exactly what your business needs in your plan, you can keep on track for a successful start to your small business. 3. Consider Accounting Options The type of business you start can affect how you pay taxes, raise money, and the personal liability involved. Many small business owners talk with an accountant or attorney first to understand better how opening a small business affects their finances. Types of Businesses Sole Proprietorship: A sole proprietorship gives you complete control of your business. This type is not considered to be a separate business entity, which means your business assets and liabilities are connected to your personal assets and liabilities. Partnership: A partnership involves two or more people who own a business together. This can be a limited partnership (LP) or a limited liability partnership (LLP). An LLP helps protect a partner from potential debt that the other partner may accrue. Limited Liability Company (LLC): An LLC combines the aspects of corporation and partnership structures. This type protects personal assets such as vehicles, houses, and savings accounts. Keep in mind LLC is still considered to be self-employment, which means you have to pay self-employment tax. C Corp: C corp means a corporation and is a legal entity that is entirely it’s own. Corporations are able to make a profit, pay taxes, and can be held legally liable. It is the strongest type to protect personal assets, but also requires more acute reporting. S Corp: S corp is a subchapter corporation that is created to avoid taxation complexities. S corps are allowed to gain profits, experience some loss, and be passed to a business owner’s personal income. 4. Register Your Business After deciding what type of business works best for you, then it is time to register your business. Registering your business creates a tax ID number, otherwise known as an employer identification number (EIN). This helps track your business for tax reasons, but keep in mind that if you are not a corporation or partnership, you will not have to register for an EIN. Make sure to register your business in the state you are in, as income and employment taxes differ per state. Talk with your attorney or accountant to further understand what is required to fully register your business. 5. Consider Payment Options Setting up payment options for future customers can seem like a daunting task, but it can be made very simple with a POS system, merchant account, or payment gateway account. More customers are utilizing debit or credit cards, which makes it a key aspect that is needed when starting a small business. Choose a credit card machine or point of sale (POS) system that works best for your business model. More advanced POS systems like Modisoft are able to offer inventory management, as well as manage schedules and regular reports, which can help you increase profits. There is also the option to set up a merchant account or create a payment gateway account. In the US, eCommerce represents 10% of retail sales, which means online sales are becoming even more crucial for businesses to adapt to. With a payment gateway, there is the ability to encrypt data and ensure that the information is secure for customer payments. However you choose to collect payments, make sure to check for any hidden fees or transaction minimums before signing up for a service. 6. Apply for Licenses or Permits There are regional, state, and federal licenses and permits to consider before you can open your business. Depending on the type of business you plan to open, the type of permit will differ. If you are opening a restaurant, you will have to consider a food handler’s permit, as well as a liquor license. For retail, the licenses may differ depending on what state your business is located in. 7. Define Your Business Concept Define your business concept down to every detail before you consider opening the doors to your business. Consult your original business plan and make sure you are on track with your financial plan, product line, or menu items that should be considered beforehand. The more you can define your business, the more customers will be able to identify with your brand. In turn, you can create a loyal base of customers who believe in your business and continually want to purchase more from you. 8. Open The Doors Once you have everything in place, you can open the doors. Ask

How POS Systems and Retail Automation Drive Customer Satisfaction, Manage Risk and Maximize Profits

October 25, 2020

If you could hire the “perfect” employee for your c-store, what would their job description be? Would they be able to interact with customers, in person and via mobile devices? Remember what individual customers buy and suggest products and promotions that dovetail with their shopping habits? Quickly verify a shopper’s age before ringing up the bottle of wine they’ve set on the counter? Track inventory in ways that minimize out-of-stocks? That “perfect” employee is available in today’s state-of-the-art POS systems! Just as high-tech devices have become consumers’ personal “shopping assistants,” yesterday’s fixed function POS systems have transformed into multi-tasking “sales assistants” that can improve customer satisfaction, mitigate risk, and boost sales and profits. Customer Satisfaction Customers’ skyrocketing use of mobile devices means c-stores must be able to integrate business processes to support omni-channel marketing, mobile payment options, and loyalty programs to remain competitive. As Accenture notes in its 2013 report, “A New Era For Retail: Cloud Computing Changes the Game,” today’s customers want the same products, pricing and promotions in store and online; expect to be recognized for their loyalty and receive personalized offers regularly; and want “a seamless rather than a channel-specific experience of the brand.” The front-end checkout is where customer satisfaction can begin and end. “The checkout is the center of business transactions within the store and is the only area where a customer must have interaction with an employee,” a news release from LA Top Distributor, a Los Angeles provider of convenience store products, says. The ability to support loyalty programs is another important trend in POS systems today. That ability, in fact, is “often cited as a driving force that is making small businesses rethink their reliance on traditional POS solutions,” Intel’s 2013 “Point-of-Sale (POS) Solutions: Market Segment Overview” reports. The SmartPOS system features loyalty program integration, along with unlimited quantity and space for items and promotions Managing Risk According to the National Association of Convenience Stores (NACS), an average c-store selling fuel has around 1,100 customers per day, or more than 400,000 per year. “Cumulatively, the U.S. convenience store industry alone serves nearly 160 million customers per day, and 58 billion customers every year,” NACS data shows. Maximizing Profits Stores armed with POS systems that 犀利士 integrate inventory and pricing functions benefit from efficiencies stores without those solutions don’t enjoy. As the Accenture report explains, cloud computing can help businesses simplify supply chain management, decrease overhead costs, and reduce wasted store and shelf space. “Few retailers have supply chain systems capable of adequately handling their current business without stock-outs, expedited deliveries, or high inventories,” the Accenture report says. Nobody can predict what c-store customers will look like a decade or more from now; however, one thing is clear: they will continue to seek convenience, even as their demand for products and services evolve based on changing tastes and lifestyles. Staying on top of POS trends, and investing in systems that function as true “sales assistants,” can help c-stores meet whatever today’s customers, as well as those of tomorrow, demand. Failing to do so is a dangerous path to follow—because in today’s competitive retail environment, out of date can mean out of business!

Four Secrets to a Successful Gas Station

September 21, 2020

In 2021, there are nearly 121,538 gas stations with convenience stores in the United States. To compete and thrive, store owners need to get intentional about operating a successful business. Expectations are changing, which provides gas station owners with an opportunity to better serve their needs, attract new business and develop customer loyalty. Hire reliable, trustworthy and friendly employees. Employees can make or break your business. A successful gas station requires reliable, honest and courteous employees. As gas station owners, you sell a commodity, so small things can add up to better customer value. When your employees handle the customer touch points with grace, you create more value for the customer in a way they can appreciate. Customers like to be greeted when they enter the store, and appreciate a smile and friendly transaction they can look forward to when they return. Customers also like employees that are well dressed and groomed. When you make the customer feel valued, you set yourself apart from the competition. On the other hand, if employees are distant, unengaged, or simply rude, it makes it too easy for the customer to frequent another store. And if they tell their friends of a bad experience, you can lose more than one customer. Reliability is also important because you need confidence that your locations are running smoothly so you can focus on your job. Have a competitive pricing strategy to beat the competition. Pricing strategy can set your gas station apart from competitors. Keeping an eye on market trends will help you find opportunities to attract more customers and sell higher profit items. The balancing act is to protect profits while providing enough value to customers to keep them coming back. In general, keep your gas prices comparable or lower than your neighbors. Getting someone to the pump is the first step to getting them inside the store. Lower gas prices maintain loyalty and attract new customers. Sell more than just gas. According to this year’s NACS State of the Industry Report, foodservice made up 22.6% of in-store sales. It’s not really a secret that quick service food is an opportunity area for gas stations that want to improve profit margins, and if your locations haven’t explored the possibility of adding a menu for customers now is the time to get into the made-to-order food business. It may seem daunting to add another layer of services to your business but with today’s technology like self-order kiosks and mobile ordering apps makes it much easier for gas station owners to take the leap into foodservice than ever before. Use a modern back office software system. Technology is another secret to attaining the competitive advantage. Integrated, cloud-based back office management systems tie all store operations together and provide storeowners with new tools to improve profitability for a more successful gas station. Look for a system that makes managing your gas station easier, not harder, with features like speedy data entry and good reporting capabilities. A cloud-based system allows easy access from an Internet device, so you can manage your store on the go. And, a modern back office system supports services that customers expect, including managing and running loyalty programs. Modern back office systems help store owners rein in costs while giving store owners more tools to build and retain customer loyalty. Customers have a lot of choices when it comes to gas stations and c-stores. Modern technology can help make your store their most attractive option.

Maximize Return With Advanced Inventory Management For Your Business

June 2, 2020

While some think the cause of bankruptcy is overstaffed operations or lack of sales, it often is more likely to be mismanaged assets. A strong inventory management system can make a difference in creating a successful business. Cost control for restaurant margins is an important aspect of managing your business. Labor is one of the larger costs, but food often comes out as the greatest expense for a restaurant. By focusing on maximizing profit with a better management system, you can ensure your business is on track every quarter. How To Use Inventory Management To Maximize Profits Inventory management requires a few steps when it comes to organizing with a system. Whether you are using a POS system or tracking inventory by hand, there are a few things to consider. Verify Inventory The first place to start for inventory is to verify inventory yourself to ensure you know exactly where your business stands. If you are a new owner, it is a great place to start. If you have been running your restaurant for a while, this task may seem more daunting. In the long run, it will help you maximize profits to their fullest potential. Track inventory by name, measurement, and quantity. Using an app can help with the initial intake process without having to backtrack. Make sure to measure each food item, beverage, and other items that you order, use, or sell within your restaurant. After the initial process, you will be able to track inventory more accurately moving forward. Add A Point-of-Sale System Inventory without a point-of-sale system is far too much guesswork for tracking items. Even for a small business, there are still several items that are regularly ordered and shelved for inventory. With a larger operation, it can be several hundred items to keep track of. Part of a good POS system is the ability to add flexibility in managing it. This can include inputting ingredients, menu items, and serving specifications. With flexibility, you are able to manage and analyze sales more accurately. Depending on the app you use for a POS system, you can even track employee inventory intakes and record potential losses. Implement A Inventory Policy Implementing an inventory policy is an important step for accurately tracking weekly, monthly, and yearly use of items. Depending on your business hours or intake method, inventory may be conducted differently. To establish policies, consider these steps, Regularly intake inventory Update inventory list Calculate cost of items and keep the same method every time Assign one person to track inventory with a second person as an assistant Have one person responsible for cost estimates, ordering, receiving, and making changes to deliveries Conduct an annual inventory intake for internal auditing For bigger operations, the inventory and procurement should be assigned to two different people that you trust for the job. Individuals who are analytical and enjoy fine details are ideal for tracking inventory and procurement better. With two responsible people taking care of the task, it helps lower the chances for lost items and is a good practice to implement to keep accurate records. Keep Track of Center of Plate Items There are always a few items that are top sellers, which is why it is important to keep those center of plate items in stock. Take inventory every day of important items before you open the doors to the restaurant to ensure there is enough for any mishaps of poorly cooked food or potentially stolen items. While having unique dishes can be fun, it also can increase loss if the item no longer becomes popular. To counteract this issue, learn how to cross-utilize items to minimize waste and implement sustainable green practices where you can in your business. Record Loss and Waste Some loss and waste of inventory are inevitable. Whether the items are spilled, undercooked, burned, stolen, or not stored in the correct way, it is important to know about any missing or misused inventory in order to analyze costs and understand what can be done moving forward. Poor food handling is one of the greatest reasons for inventory depletion. From poor labels on food to unclear markings for expiration dates, each loss can add up. By implementing a clear system for properly labeling food, employees will know what items to use and when. A tip to help beat the expiration date is to have specials and limited-time-only food dishes that can act as a way to use up any items that may be near the expiry date. Specials particularly are great for engaging staff with customers about unique items on the menu that day. By implementing a clear inventory management system, you are able to understand item loss, keep an accurate record of items available, and increase profits for a successful business. Start on the right step with an approach that works for your business for maximum efficiency.

Convenience

Increase revenue with every scan for your Convenience Store

Grocery

Boost the reach of your grocery store using a point-of-sale (POS) system designed for supermarkets.

Liquor

Manage vendors and distributors within a trusted liquor store POS system.

Smoke Shops

Connect with customers through a smoke shop POS system.

Café & Bakeries

Intuitive POS System for Cafes & Bakeries.

Fast Food

Deliver next-level Fast Food service

Full Service

Keep in touch, sync and integrate all your services.

Fast Casual

A seamless experience for fast casual restaurants.

Bars

Smoothly run your bar and brewery with the right solution.

Insights

Robust Insights for effective monitoring & reporting.

Point of Sale

Frictionless Point of Sale.

Cartzie

Boost Sales with Cartzie’s Online Ordering and Rewards

Payments

Easy Payments with Modisoft.

Digital Display

Modisoft Digital display let you embrace the future while making a positive impression of your business.

Self-Service Kiosk

Smoothly run your retail and foodservice business with the right solution.

Boost

Accelerate your growth

Boost offers a unique opportunity to run promotions funded by National Brands that aim to increase your profits and reach.

INTRODUCING

Digital Lottery

Add a modern digital lottery display at your location to attract more customers and boost lottery sales.

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