After a year of mixed growth, shifting consumer behavior, and ongoing cost pressure, this 2025 Industry Report breaks down what really happened across retail, restaurants, and convenience stores. Get a clear view of the trends, challenges, and opportunities that shaped 2025 so you can plan smarter for 2026 and beyond.
What’s Inside?
This report delivers a full-year perspective on 2025, showing how each quarter built on the last and where performance ultimately landed. You’ll uncover what strategies worked, where operators struggled, and how leading businesses adapted to changing consumer expectations.

Performance comparison across retail, restaurants, and c-stores in Q1, Q2, Q3, and Q4 2025

Key consumer behavior shifts that defined spending, traffic, and loyalty in 2025

Ongoing operational and cost challenges operators faced throughout the year

Opportunities to double down on winning strategies, technology, and loyalty programs

Actionable insights to help plan more confidently for 2026
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If you've ever had to tell a customer, "Sorry, we're out of stock," only to find the item sitting somewhere in the store later, you're not alone.Many retailers lose time, sales, and customers because the systems they rely on don't work well together. Inventory is tracked in one place, payments in another,
At some point, every multi-store retailer runs into the same situation: one location runs out of a product that sells daily, while another location holds extra stock that hasn’t moved in weeks. Nothing is technically wrong because inventory exists and demand exists, but they are not aligned.
At some point, every multi-store retailer runs into the same situation: one location runs out of a product that sells daily, while another location holds extra stock that hasn’t moved in weeks. Nothing is technically wrong because inventory exists and demand exists, but they are not aligned.
How to Manage Multiple Restaurant Locations with Ease, Growth is supposed to give you more freedom. But for many restaurant owners, opening a second or third location does the opposite.
If you run a convenience store, this is your year to shine. The past 12 months proved that c‑stores are more than just a place for impulse snacks and quick fuel. When a store feels like a small neighborhood café backed by smart, simple technology, shoppers reward it with bigger baskets and more repeat visits.
Fuel alone is no longer enough to consistently grow traffic or basket size. While gas still brings cars onto the lot, the stores seeing real momentum are those finding stronger reasons for customers to walk inside and come back more often.
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