Time Mart
Industry: Convenience
Location: League City, TX
In This Case Study
About Time Mart
Time Mart, a convenience store owned by Movement Stores, is managed by Firoz Sutar in League City, Texas. Since adopting Modisoft in 2017, Time Mart has observed consistent improvements in its business operations.
Challenge
Prior to adopting Modisoft’s solutions, the store encountered several obstacles related to growth and operational efficiency.
The process of updating inventory or stocking new products involved manually adjusting the price tags for thousands of items, which proved to be both time-consuming and inefficient.
Maintaining a steady influx of customers throughout the day was a primary objective for Time Mart, yet they lacked the necessary tools and resources to enhance customer retention effectively.
Inventory management also posed a challenge because they did not possess an adequate system to monitor item shortages systematically.
Time Mart’s team needed the right tools to streamline their workflows, improve pricing accuracy, and gain better visibility into daily store activities. Recognizing these needs, Time Mart sought an integrated solution that could automate time-consuming tasks, reduce manual errors, and empower their team to focus on customer service and growth.
Products Used
Modisoft POS
A flexible and intuitive system for seamless checkout, real-time inventory tracking, and centralized management across locations.
Modisoft Insights
A smart back-office software that delivers real-time performance data, helping store owners make fast, informed decisions.
Cartzie
An integrated online ordering and loyalty platform that helps stores engage digitally with their customers, increase repeat visits, and offer a frictionless mobile experience.
Action
Committed to operational excellence, and the desire to enhance both employee and customer experiences, Movement Stores implemented Modisoft at their Time Mart store, bringing in a new era of convenience and innovation.
By integrating Modisoft’s POS, Insights, and Cartzie app, Time Mart tackled its operational hurdles with a forward-thinking approach.
The Modisoft Insights system replaced time-consuming manual processes, automating inventory updates and price changes for thousands of items. This upgrade significantly minimized errors and saved countless hours, allowing staff to focus more on customer engagement.
Utilizing Modisoft Insights, management gained immediate access to actionable data and analytics. The user-friendly dashboard provided a clear window into sales performance, customer trends, and inventory movement.
The Cartzie app elevated Time Mart’s customer experience by introducing online ordering and a digital loyalty platform. Customers could conveniently place orders through their mobile devices, while the loyalty program encouraged repeat visits and fostered a sense of community.
“Cartzie has been really easy to work with; we have received positive reviews from customers. We are offering fuel discounts, product discounts, and a loyalty program. It’s improving our business; our customers have a reason to come back.“
Firoz Sutar
District Manager
Results
With the implementation of Modisoft’s solutions, Time Mart has transformed its daily operations. Inventory management, once a labor-intensive process, is now fully automated. Price adjustments, which previously required painstaking manual updates, can now be performed in seconds through the POS system.
The integration of the Cartzie app has allowed Time Mart to cultivate a loyal customer base. The digital loyalty program rewards repeat visits, and personalized online ordering options make the shopping experience frictionless and engaging.
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